01
Travel Agency & Tourism
Travel and tourism support designed to help individuals, families, groups and organisations plan and manage their journeys more conveniently.
RN: 8852021 · Est. 2019Your Journey.
Your Journey.
Our Priority.
Delivering Excellence, Everywhere.
Felitex Global Limited is a diversified service company delivering reliable, convenient and customer-focused solutions across travel, tourism, logistics, trade and general contracting — from the Domestic Wing of Port Harcourt International Airport.
- Travel & Tourism
- Logistics & Cargo
- Import & Export
- General Contracting
- General Merchandise
Flights & Visa
Local + International
Logistics
Cargo & Courier
Trade
Import & Export
Since
25 Sept 2019
About the company
A dependable partner for travel, trade and logistics
Established on 25 September 2019, Felitex Global Limited is strategically positioned at the Domestic Wing of Port Harcourt International Airport, Omagwa — helping individuals, businesses and organisations meet a wide range of travel and business needs with professionalism and efficiency.
Our operations cover travel agency and tourism services, flight booking and reservation, visa assistance, hotel and car services, cargo and courier services, import and export of general goods, general contracting and merchandise.
We continue to build our reputation by focusing on integrity, responsiveness, professionalism and a genuine commitment to meeting the needs of every client we serve.
2019
Year established
11+
Service lines
PHC
Airport based
About the CEO
Shaibu Isaac M.
Founder & Chief Executive Officer
Shaibu Isaac M. hails from Ai-Kpetu Community in Ugboju, Otukpo Local Government Area of Benue State, Nigeria. His educational background and professional journey reflect a commitment to continuous learning, personal development and professional growth.
He studied Marketing at Benue Polytechnic, Ugbokolo, graduating in 2004, and later studied Criminology and Security Studies at the National Open University of Nigeria, graduating in 2025.
Combining marketing, business experience and knowledge of security-related matters, he brings a broad perspective to leadership and service delivery. Under his leadership, the company pursues sustainable growth while maintaining a strong focus on customer satisfaction, professionalism, integrity and excellence.
“Building a trusted organisation capable of delivering dependable services and creating value for clients across different sectors.”
Our Vision
To become a leading and trusted global service company recognised for delivering reliable, innovative and customer-focused solutions in travel, tourism, logistics, trade and general business services.
We envision Felitex Global Limited as a brand that connects people, businesses and opportunities while consistently setting high standards for quality service delivery and customer satisfaction.
Our Mission
To provide convenient, reliable and efficient services that simplify travel, logistics and business transactions for our clients. We are committed to:
- Delivering professional and dependable services.
- Providing convenient travel and tourism solutions.
- Supporting clients with efficient booking and reservation services.
- Offering practical logistics, cargo and courier solutions.
- Facilitating trade through import and export services.
- Building long-term relationships based on trust and satisfaction.
- Continuously improving our services to meet changing client needs.
Our core values
What we stand for
The principles that shape every interaction, every service and every relationship we build.
01
Integrity
Honesty, transparency and ethical conduct in every aspect of our business.
02
Customer Focus
We listen, understand client needs and work hard to provide suitable solutions.
03
Professionalism
Competence, responsibility, respect and attention to detail in every service.
04
Reliability
A dependable partner clients can trust when they need our services.
05
Excellence
High standards and continuous improvement in the quality of our delivery.
06
Innovation
New ideas and practical solutions that improve convenience and efficiency.
07
Commitment
Dedicated to fulfilling our responsibilities and creating value for clients.
Our services
Everything you need, under one company
From flights and visas to cargo, trade and contracting — a single reliable point of contact for multiple service needs.
02
Flight Booking & Reservation
Local and international flight booking and reservation services that simplify the journey from planning to departure.
03
Visa Assistance
Guidance and assistance throughout relevant visa application processes and travel documentation requirements.
04
Hotel Services
Hotel and accommodation arrangements that support comfortable and convenient travel experiences.
05
Car Services
Support for car-related transportation needs, helping clients arrange suitable mobility solutions for their journeys.
06
Logistics Services
Practical logistics solutions designed to support the movement and delivery of goods and other client requirements.
07
Cargo Services
Transportation and handling of goods efficiently and responsibly, wherever they need to go.
08
Courier Services
Courier and delivery solutions for the movement of documents, parcels and other consignments.
09
Import & Export
Import and export of general goods, facilitating business and trade opportunities across different markets.
10
General Contracting
General contracting services delivered around the specific requirements of each client.
11
General Merchandise
Supply and trading of general merchandise to meet a wide variety of commercial needs.
The problem
Travel and logistics can be stressful
Travellers face challenges with flight reservations, accommodation, transportation, travel documentation and visa-related processes. Businesses experience difficulty coordinating cargo, courier services and the movement of goods.
Dealing with multiple service providers for different needs creates unnecessary stress, delays and inconvenience — and a need for one dependable provider.
The solution
One trusted point of contact
Through our integrated service offering, clients can access support for:
- Flight reservations
- Travel & tourism
- Visa assistance
- Hotel arrangements
- Car services
- Logistics support
- Cargo services
- Courier services
- Import & export
- General contracting
- General merchandise
Why choose us
Reliability you can plan around
Convenient Location
Based at the Port Harcourt International Airport environment, close to a major travel hub.
Diverse Service Offering
Travel, tourism, logistics, cargo, trade and contracting under one company.
Customer-Focused Approach
Clients stay at the centre of every decision and every service we deliver.
Reliability
Responsive, responsible and committed to delivering on our obligations.
Personalised Support
No one-size-fits-all. We take time to understand individual requirements.
Commitment to Growth
We continuously improve our services and expand our capabilities.
Our process
How we work
A clear, consistent path from first conversation to follow-up.
- 1
Understanding Your Needs
We begin by listening and understanding the specific service or solution required.
- 2
Assessing Requirements
We review the relevant details to determine the most suitable approach.
- 3
Providing Guidance
We communicate options and information so clients make informed decisions.
- 4
Agreeing the Approach
We confirm the plan, timelines and expectations before proceeding.
- 5
Service Delivery
We deliver with efficiency, professionalism and attention to detail.
- 6
Client Support
We stay available for support and communication throughout the process.
- 7
Follow-Up & Improvement
We use client feedback to improve and strengthen future experiences.
Client satisfaction focus
How the client feels matters as much as the result
A successful transaction is not only about completing a service. It is also about the entire experience, from first contact to follow-up.
- Clear communication
- Professional interaction
- Understanding client needs
- Timely response
- Reliable coordination
- Practical solutions
- Respect for client concerns
- Continuous improvement
Industries we serve
Support across sectors and needs
Travel and Tourism
Individuals, families, groups and organisations with travel-related services.
Corporate & Business
Travel, logistics and other business support services for organisations.
Trade and Commerce
Import, export and merchandise support for traders and businesses.
Logistics & Distribution
Cargo, courier and other logistics requirements end to end.
Individuals & Families
Personalised services for personal travel, transportation and other needs.
Contractors & Commercial
General contracting and merchandise services based on client requirements.
Our commitment to excellenceExcellence is not a destination.
Excellence is not a destination.
It is a continuous commitment.
Trust is earned through consistent service, responsible conduct, clear communication and a willingness to continually improve. As we grow, our focus remains clear: to serve with integrity, deliver with professionalism and create experiences that give our clients confidence in choosing Felitex Global Limited.
Start a conversationGet in touch
Felitex Global Limited
Reach us at the Domestic Wing of Port Harcourt International Airport, or by phone and email.
Address
#1 Engineering Block, Domestic Wing, Port Harcourt International Airport, Omagwa, Rivers State, Nigeria.
Website
www.felitexglobal.ng.com
FGL
FELITEXGLOBAL